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Revised standards of conduct, performance and ethics

Information about the revisions to the standards of conduct, performance and ethics, which were consulted on in 2023 and came into effect on 1 September 2024.

People and departments

Employees work across a variety of departments to support our operations

Keeping information safe

You need to take all reasonable steps to protect information about service users. By ‘reasonable steps’, we mean that you need to take sensible, practical measures to make sure that you keep the information safe.

Leadership

Leadership is a skill anyone can demonstrate, at any level. In its simplest form, it means acting as a role model and displaying the core aspects of professionalism.

What, when and how to refer an employee to us

If your concern about your employee raises a question about their fitness to practise, you should refer this to us

Using our standards to support employee development

You will want to support your employees to meet their professional requirements

How we investigate health concerns

The HCPC takes a proportionate approach to investigating concerns about a registrant’s physical or mental health

Upskilling and training responsibilities

Our changes provide further guidance around scope of practice and highlight the need to make sure registrants have the knowledge, skills and experience to practise safely and effectively. 

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