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What you should expect from your health and care professional

A guide for people who use the services of, or are treated, by professionals regulated by the HCPC.

My COVID-19 story - Rachel Williams

Rachael is the Deputy Superintendent Radiographer at St George's University Hospitals in London

HCPTS website updates

We have recently made a few changes to the HCPTS website to improve the information and support provided to registrants

Joint statement on the closure of the COVID-19 Temporary Register

A joint statement from the Chief Professional Officers and Advisers, and the Health and Care Professions Council (HCPC) to those on the Temporary Register.

Introducing your new look Partner Portal

We recently upgraded the Partner Portal to the newest version and we have created some up-to-date manuals to help you navigate the system

Results of the Partner Satisfaction survey

We launched our first Partner Satisfaction Survey in December 2022 as part of the Partner Newsletter.

Standards of conduct, performance and ethics - service user and carer consultation

In July 2006 we decided to review the standards so that we could make sure that they continued to be fit for purpose and that they conformed to the expectations of the public, registrants and other stakeholders.

CPD audit statistics (2020)

This section lists the outcomes of the audits for the professions who were asked to submit their CPD profile in 2020 for the previous two-year renewal cycle.

How we assess the threshold level of qualification for entry to the Register

We've published a statement on how we assess the eligibility of programmes against the threshold level

Applicants with health condition

A look at the responsibilities of, and resources for, education providers concerned about the impact of a student's health condition on their ability to practice.

Meet the HCPC, St Helens

Meet the HCPC (St Helens) is a chance to hear about our recent work, ask us questions and share ideas

Occupational therapists renewal window closing soon

The deadline for occupational therapists to complete their registration renewal is fast approaching

Expectations of the fitness to practise complaints process

This qualitative study aimed to explore expectations of the role of the HPC as a regulator, initial expectations when preparing and lodging a complaint, case handling and the outcome of the fitness to practise process.

Inappropriate relationship with patient

Case study: A psychologist’s employer raised concerns that the registrant had taken a service user on a trip involving an overnight stay in a shared hotel room, bought the service user alcohol and appeared to be under the influence of alcohol in the presence of the service user.

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