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Search results for the care act 2014

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Failure to conduct a full / accurate assessment

Case study: An employer raised concerns about a psychologist who did not report a service user’s suicidal thoughts to their supervisor or any other professionals. This was despite it happening repeatedly and after recording a case note.

Failure to maintain adequate records

Case study: A dietitian’s employer raised concerns about their clinical practice and conduct, following a number of incidents relating to six different service users.

Professional Liaison Service

The HCPC Professional Liaison Service was established in 2020 following a decision to invest in more upstream regulation. Upstream regulation describes an approach to regulation that is focussed on prevention, partnership and support.

Failure to maintain adequate records

Case study: An occupational therapist’s employer raised concerns relating to their clinical practice and conduct, following a number of incidents relating to nine different cases.

Professional liaison groups

A professional liaison group (or ‘PLG’) provides advice to the Council or committees on strategic issues. Either the Council, or a committee can decide to set up a PLG, to look at a specific issue and report back.

UK-wide Professional Liaison Service

The Professional Liaison Service now operates with a Consultant in each of the four UK nations, who can design and deliver solutions that are specific to registrant and employer needs. 

Trade unions

A trade union is a group of employees who join together to promote their collective interest and conditions.

Duty of candour

Our changes set out a process for registrants to follow when things go wrong which better aligns with our guidance.

Our expectations for your record keeping

This page covers what you should record, in what format and when. It also covers how records should be stored.

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